Council services over the festive season

Sunshine Coast Council will have some changes to hours of services during the upcoming festive season.

Council’s after-hours emergency call centre will operate 24 hours a day via the customer service number 5475 7272.

Non-urgent matters can be logged any time via Council’s online portal MyCouncil. The portal allows you to do business with council online at your convenience.

All Customer Contact counters and reception desks will close at 2pm on Friday, December 24 and will re-open on Tuesday, January 4. On December 30 and 31 you can contact council via phone, email and request a web call back.

Development Services counters will close from 2pm on December 24 and will reopen on Tuesday, January 4.

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Roadside waste and recycling collections will continue as per the normal schedule, even on public holidays. Council’s resource recovery facilities will close on Christmas Day but will trade as normal on all other days, with reduced hours for all public holidays. Check council’s website for operating hours for all of council’s waste and recovery centres.

Sunshine Coast Libraries will be closed on public holidays and will be available all other days of the holiday season for residents to enjoy thousands of books, magazines, music and movies suitable for all ages to borrow.

Don’t forget the e-library has thousands of online resources to choose from 365 days a year. The Sunshine Coast Mobile Library service will close from December 20 and will resume on Tuesday, January 4.

Council Aquatic Centres will close on Christmas Day with a reduced service across the network on Boxing Day. Residents are encouraged to check their local pool’s web page or social media page for opening hours across the festive season.

Another great place to visit is the state heritage listed property, Bankfoot House, at 1998 Old Gympie Road, Glass House Mountains. It offers extraordinary family history dating back to 1868, with guided tours available.

The house and heritage precinct are open every Wednesday to Sunday 10am-3pm, and closed public holidays. Bankfoot House will be closed from Christmas Day and will re-open on Wednesday, January 5. 

It will be business as usual for Caloundra Regional Gallery, offering locals and visitors the opportunity to immerse themselves in The Art of Making: art in public places exhibition that features drawings, designs, maquettes and sculptures. The gallery is open 10am-4pm Tuesday to Friday, 10am-2pm on weekends and closed public holidays.

The natural jewel of the Sunshine Coast Hinterland, the Mary Cairncross Scenic Reserve is a great place to visit. The reserve is open daily between 7am-6pm. The Rainforest Discovery Centre will close Christmas Day and Boxing Day, otherwise it will be open daily between 9.30am-3.30pm.

Maroochy Regional Bushland Botanic Garden at Tanawha is also a great day out, it will be open daily from 7am-6pm.

The Sippy Creek Animal Pound will operate as normal, open 8.15am-6pm Monday to Friday and 9am-noon on Saturdays. The pound will close early on Christmas Eve at 2pm and is closed Sundays and public holidays.

Venue 114 will close from 5pm Wednesday December 22 and will re-open 8.30am on Wednesday January 5, 2022.

A friendly reminder that parking regulations in our region remain in place during the festive season, so please check the comprehensive guide to parking your car legally on the Sunshine Coast on council’s website.  

Council’s Disaster Management specialists will monitor and activate if required. You can keep up to date with helpful information during a disaster at council’s Disaster Hub.

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